Professional Profile
A dedicated and results-driven Hospitality Leader with 10+ years of comprehensive experience in high-end Front Office operations. Currently serving as Assistant Manager at the prestigious Shangri-La at The Shard, London, where I oversee daily operations, elevate guest satisfaction, and drive operational efficiency in a world-class setting.
My expertise lies in blending exceptional guest relations with effective team leadership and strategic problem-solving. Beyond my management role, I actively contribute to the industry's future as a certified Skyjob Instructor, specializing in coaching new professionals on elevated service standards, system proficiency, and the art of delivering memorable luxury experiences.
Professional Highlights
Industry Experience
10+ years in aviation field
Student Focused
Dedicated to student success
Industry Professional
Real-world aviation experience
Quality Training
Proven teaching methodology
Quick Info
- Available for consultation
- Industry expert
- Student mentor
- Professional trainer